Privacy Policy
At New8, your privacy is a priority. We are committed to protecting your personal information and ensuring it is handled securely and responsibly.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use the New8 platform. By using our services, you agree to the practices described in this policy.
Our Privacy Commitment
We are dedicated to safeguarding your privacy. In summary:
- Your data is collected only for account management, transactions, legal compliance, and service improvement.
- We do not sell your personal information or share it with unauthorized third parties.
- Your data is encrypted and stored according to industry security standards.
- You may request access to or deletion of your data, subject to applicable legal and regulatory requirements.
1. Information We Collect
We may collect the following categories of personal information:
a) Account Information
- Full name
- Date of birth
- Email address
- Phone number
- Username and password
b) Verification Documents
- Government-issued identification, such as a passport or driver’s license
- Utility bills or bank statements for address verification
- Proof of payment method ownership, including credit/debit card or e-wallet verification
c) Usage Data
- Login dates and times
- Game activity and transaction history, including deposits and withdrawals
- Device information, IP address, and browser type
d) Marketing Preferences
- Your opt-in or opt-out preferences for promotional communications
- Your interaction with marketing campaigns and offers
2. How We Use Your Information
We use your personal information for the following purposes:
- To verify your identity and prevent fraud, including compliance with KYC and AML requirements
- To process deposits, withdrawals, and other transactions
- To provide important service-related updates and notifications
- To send promotions, bonuses, and marketing communications where you have given consent
- To improve user experience, platform performance, and service functionality
- To comply with legal, regulatory, and licensing obligations
3. Sharing Your Information
We do not sell your personal data.
However, we may share your information with trusted third parties where necessary, including:
- Regulatory authorities, when required by law or legal process
- Identity verification and anti-fraud service providers
- Marketing and analytics providers, where you have given your consent
All third-party service providers are required to protect your information and keep it confidential in accordance with applicable data protection standards.
4. Data Security
We implement strict technical and organizational measures to protect your personal information, including:
- SSL encryption
- Secure servers and firewalls
- Access controls and internal audit procedures
- Regular security testing and assessments
Access to personal data is limited to authorized personnel only and only where necessary for legitimate business purposes.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve your browsing experience
- Remember your preferences
- Analyze website traffic and enhance our services
You can manage or disable cookies through your browser or device settings. Please note that disabling cookies may affect certain features of the platform.
6. Age Restriction
Our services are strictly intended for users aged 18 and above.
We carry out age and identity verification checks, and any account found to be associated with an underage user will be suspended or closed immediately.
7. Your Rights
Subject to applicable laws and regulations, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data
- Withdraw consent for marketing communications at any time
We will review and respond to such requests in accordance with applicable legal and regulatory obligations.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational needs.
When updates are made, we will notify you through email or an in-platform notification where appropriate. Your continued use of the platform after such updates constitutes acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through:
Live Chat: Available 24/7